If you have property groups set up in your Property Meld account, a filter will be enabled on the search bar that allows for searching inside and outside of your property groups.
There are two options in the filter, here's what they mean:
- My Visibility - This will only show units, Melds and tenants inside of the users assigned Property Groups.
- Everything - This will show everything inside of the account, but only units, Melds and tenants inside of the users assigned Property Groups will be accessible.
If a unit, Meld or tenant under the Everything filter is not in the users assigned property group, the search result will appear grayed out with a symbol next you it.
Clicking on a grayed out result will open a drop down with a (more info) link. Clicking on the (more info) link will open an article that explains the user is not a part of the property group associated with the search result they have tried to access. Please see this article for instructions how how to assign users to a property group: How to Assign Users to a Property Group.