User Groups are used to enable Meld notifications for a specific group of Users (e.g. Agents, Maintenance). This allows notifications for a particular Meld to only be sent to users in that User Group. This article will cover how to enable notifications from a particular Meld for a User Group.
Note: To enable notifications from a Meld for a User Group, refer to Create a User Group.
Click Melds and click ASSIGN on the desired Meld.
Choose a Vendor or Maintenance Technician and check Assign user groups to view the User Groups to select any User Group(s) you would like to receive notifications on this Meld.
You can also edit the User Group(s) attached to a Meld at any point by clicking Contacts and clicking Select User Groups.
Select the desired User Group(s).